I have been very happy with the work performed by Furnace Doctors. They have installed an AC unit which was done quickly and efficiently and they maintain my 13-year-old furnace to keep it performing optimally. Today, they will be visiting for routine maintenance on my boiler, for the radiant heat in one part of my ...

Heat pump is broken. JJ the tech assigned, found a dead mouse on the capacitor, he checked the compressor, was ok, and ordered the part from Lennox. I was impressed with this company, A night before I read the reviews, some not so good. I was skeptical, but now I’m happy that everybody turned out ...

Absolutely superior customer service, communication, and mastery. Quickly responded, identified a problem, ordered a new furnace motor, and installed it as soon as the parts arrived. Sent us status update reminders. Could not have asked for better service. THANK YOU!

Geri is the best! Great customer service, helping me with some difficult work I want done on my house. New home ownership is stressful, but she has made it so much easier.

They were able to come out the same day. JJ checked out our furnace, got us up and running, and was very helpful. He was very friendly AND they didn’t try to sell me a bunch of extras or unnecessary parts.

From my first call a week ago until my call today to tell me my new furnace will be installed the following Tuesday, this company has been first class. From office staff to technicians who came out the next day to diagnose my problems I couldn’t ask for anything more.

Not sure why they have such a low rating. Perhaps it’s because people who have only had poor experiences take the time to write a review, but I digress… My home warranty (American Home Shield) assigned the Furnace Doctors to come by for a tune-up on my gas furnace. Scheduling on the phone was easy, ...

I was introduced to Furnace Doctors when I purchased my home and I had a home warranty that covered some repairs I needed. They were so good that when my boiler had issues this year and my warranty had expired, I called them up. They are always so friendly and personable. Their guy JJ came ...

We have a radiant water heater system that, as far as we could tell, had stopped producing hot water. I am a customer of American Home Shield and was eventually referred to Furnace Doctors. My experience with John and the folks at Furnace Doctors has been excellent. It took a few days for the technician ...

Early March, our furnace started to make really bad burnt smell when its running. Thankfully, we had home warranty so we made contact to home warranty company immediately. Furnace doctors was assigned to us and we heard back from them within couple days. JJ was our technician. He showed up on time and he was ...

I know that having your heater or AC go out is never a smooth process and it’s never at a convenient time. You couldn’t stack up the crazy and crisis at one time in our life when our AC went out. Having American Home Shield is supposed to make it easier but it really doesn’t. ...

Given how low the overall review score was, I was a bit concerned about having this company service our AC unit per the home warranty. The moment I met JJ, I knew he was a good guy. He was very professional, knowledgeable, and patient. He quickly ran a few tests and found out the root ...