Kara R.

I know that having your heater or AC go out is never a smooth process and it’s never at a convenient time. You couldn’t stack up the crazy and crisis at one time in our life when our AC went out. Having American Home Shield is supposed to make it easier but it really doesn’t. Having Furnace Doctors on our side is the only thing that kept me going. They were helpful, responsive, and helped me. Honestly, it was my counseling session to calm down because I knew that after a call with Furnace Doctors, I’d feel better and be moving forward to a resolution. They let me vent and share my concerns. They validated my frustrations and they helped me get through my events and dates while we waited on parts. I know that if you give them a chance, you will be as happy as we are. You’ll be enjoying heat or cool air before you know it.